Refund policy

Refund Policy

1. Refund Eligibility:

• Peak Performance HR Ltd strives to deliver high-quality career consulting and HR services. If you are not satisfied with our services, please contact us within 2 days of the service delivery date to discuss your concerns.

2. Refund Process:

• To initiate a refund request, please contact jessica.cox@peakperformancehr.co.uk. Provide your name, contact details, service details, and the reason for the refund request.

3. Non-Refundable Services:

• Certain services may be non-refundable due to their nature. 

4. Refund Timeline:

• Refunds will be processed within 2 days of approval. The refund will be credited to the original payment method.

5. Cancellation Policy:

• If you wish to cancel a scheduled service, please notify us at least 2 days in advance. Cancellations made within this timeframe may be eligible for a refund.

6. Changes to Refund Policy:

• Peak Performance HR Ltd reserves the right to modify or update this Refund Policy at any time. Please check this page periodically for any changes.